Privacy Policy
Effective Date: 6 May 2026
1. Introduction and Company Information
This Privacy Policy explains how Harbour Light Studio Singapore collects, uses, discloses, stores, and protects personal data in connection with its photo-studio services, including portrait sessions, event photography, commercial shoots, studio bookings, customer communications, online enquiries, and related services.
Harbour Light Studio Singapore is committed to handling personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and, where applicable, other relevant data protection laws and regulations.
Data Controller / Organisation: Harbour Light Studio Singapore
Address: Harbour Light Studio Singapore, 38 Haji Lane, #02-01, Singapore 189231
Email: [email protected]
Phone: +65 6124 8793
2. Data Collection and Processing
Harbour Light Studio Singapore may collect and process the following categories of personal data, depending on your interactions with us:
- Identification and contact details: name, email address, phone number, billing address, and other contact information.
- Booking and transaction details: appointment dates, session preferences, package selections, payment status, invoices, and receipts.
- Photographic and audiovisual data: images, video recordings, behind-the-scenes footage, and related content captured during studio sessions, events, or commercial assignments.
- Communication data: messages, enquiries, feedback, reviews, and correspondence with our team.
- Technical and usage data: IP address, browser type, device information, cookies, log data, and website interaction data.
- Marketing preferences: subscription status, communication preferences, and responses to promotional messages.
- Other information you provide: special instructions, creative preferences, and any personal data included in forms, emails, or messages.
Where necessary for the provision of our services, we may also process personal data relating to clients, models, guests, event attendees, and other individuals appearing in photographs or recordings.
3. Purpose of Data Processing
Harbour Light Studio Singapore processes personal data for the following purposes:
- To respond to enquiries and provide quotations, consultations, and customer support.
- To manage bookings, studio access, scheduling, and service delivery.
- To perform photography, editing, retouching, production, and post-production services.
- To process payments, issue invoices, and maintain accounting records.
- To communicate important service-related updates, reminders, and administrative notices.
- To deliver final images, galleries, digital files, and other requested outputs.
- To improve our services, website, customer experience, and internal operations.
- To conduct marketing and promotional activities, where permitted by law and subject to your preferences.
- To comply with legal, regulatory, tax, accounting, and record-keeping obligations.
- To protect our rights, property, safety, and the safety of our clients, staff, and visitors.
4. Legal Basis for Processing
Harbour Light Studio Singapore processes personal data under the PDPA based on one or more of the following grounds, as applicable:
- Consent: where you have given consent for us to collect, use, or disclose your personal data for a specific purpose.
- Contractual necessity: where processing is necessary to enter into or perform a contract with you, such as fulfilling a photography booking.
- Legitimate interests: where processing is reasonably necessary for our legitimate business interests and does not override your interests or rights, such as maintaining service quality, preventing fraud, or securing our systems.
- Legal obligations: where processing is required to comply with applicable laws, regulations, court orders, or lawful requests from authorities.
- Business improvement and administration: where permitted under the PDPA, including internal operations, quality assurance, and service enhancement.
Where we rely on consent, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
Harbour Light Studio Singapore may disclose personal data to third parties only where necessary and appropriate for the purposes described in this Privacy Policy, including:
- Service providers: IT hosting providers, cloud storage providers, email service providers, payment processors, booking platforms, customer relationship management systems, and analytics providers.
- Creative and production partners: freelance photographers, editors, retouchers, stylists, makeup artists, assistants, printers, and album or product suppliers engaged to deliver services.
- Professional advisers: lawyers, accountants, auditors, insurers, and other professional advisers.
- Authorities and regulators: government agencies, law enforcement, courts, or other bodies where disclosure is required or permitted by law.
- Business transfer parties: in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transaction.
We require third parties who process personal data on our behalf to protect it and use it only for authorised purposes, subject to appropriate contractual safeguards.
6. Data Transfer to Third Countries
Some of our service providers or systems may be located outside Singapore. As a result, personal data may be transferred to, stored in, or accessed from jurisdictions outside Singapore.
Where such transfers occur, Harbour Light Studio Singapore will take reasonable steps to ensure that the recipient provides a standard of protection comparable to the PDPA, including through contractual obligations, technical safeguards, and due diligence where appropriate.
By using our services or providing personal data to us, you acknowledge that cross-border transfers may occur as part of our business operations.
7. Storage Duration
Harbour Light Studio Singapore retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, contract, or legitimate business needs.
Retention periods may vary depending on the type of data and purpose, but generally:
- Booking and transaction records: retained for a period necessary for accounting, tax, and administrative purposes.
- Client communications: retained for a reasonable period to manage service history and follow-up matters.
- Photographs and project files: retained for the duration needed to complete the service, provide re-deliveries if applicable, and maintain backups, unless a longer retention period is agreed.
- Marketing data: retained until you unsubscribe, withdraw consent, or object where applicable.
When personal data is no longer required, we will delete, anonymise, or securely destroy it in accordance with our internal retention practices and applicable law.
8. User Rights
Subject to the PDPA and any applicable exceptions, you may have the following rights in relation to your personal data held by Harbour Light Studio Singapore:
- Access: to request access to the personal data we hold about you and information about how it has been used or disclosed.
- Rectification: to request correction of inaccurate or incomplete personal data.
- Erasure: to request deletion of personal data, where permitted by law and subject to our retention obligations.
- Restriction: to request that we limit certain processing activities in appropriate circumstances.
- Data portability: to request a copy of certain personal data in a structured and commonly used format, where applicable and technically feasible.
- Objection: to object to certain processing activities, including direct marketing where applicable.
To exercise any of these rights, please contact us using the details provided in Section 12. We may need to verify your identity before responding to your request.
9. Withdrawal of Consent
Where we rely on your consent to process personal data, you may withdraw that consent at any time by contacting Harbour Light Studio Singapore.
Please note that withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. In some cases, if you withdraw consent for data that is necessary for service delivery, we may no longer be able to provide certain services or complete your booking.
10. Right to Complain
If you have concerns about how Harbour Light Studio Singapore handles your personal data, please contact us first so we can attempt to resolve the matter promptly and fairly.
You also have the right to lodge a complaint with the Personal Data Protection Commission (“PDPC”) in Singapore if you believe your personal data has been mishandled or your rights under the PDPA have been infringed.
11. Data Security
Harbour Light Studio Singapore implements reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss, or destruction.
These measures may include:
- access controls and authentication procedures;
- secure storage and encryption where appropriate;
- restricted access to personal data on a need-to-know basis;
- staff confidentiality obligations and data protection training;
- regular review of systems, backups, and security practices.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:
Harbour Light Studio Singapore
38 Haji Lane, #02-01, Singapore 189231
Email: [email protected]
Phone: +65 6124 8793
13. Changes to Privacy Policy
Harbour Light Studio Singapore may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updated version will be posted on our website or otherwise made available to you, and the “Effective Date” will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.